Magnicos Marketing Sdn Bhd
No. 20-2, Jalan Puteri 1/1, Bandar Puteri, 47100 Puchong, Selangor.
At Magnicos Marketing Sdn Bhd, we aim to provide a seamless and efficient shipping experience for our valued customers. Below is an outline of our Shipping / Fulfillment Policy:
1.1. Once you place an order, we strive to process it promptly. Order processing times may vary, but we typically aim to ship orders within processing time, 1-3 business days after payment confirmation.
2.1. We offer various shipping options for domestic deliveries, depending on your location and the products ordered.
2.2. You can choose your preferred shipping method during the checkout process.
3.1. Shipping costs are calculated based on the selected shipping method, destination, and the weight or dimensions of the products.
3.2. The shipping cost will be displayed at the checkout before you complete your purchase.
4.1. Once your order is shipped, we will provide you with a tracking number via email or through your account dashboard, if applicable.
4.2. You can use the tracking number to monitor the status and estimated delivery date of your shipment.
5.1. Delivery times vary depending on the shipping method and the destination.
5.2. Domestic deliveries usually take 7-14 business days from the date of shipment.
Delayed or Missing Shipments:
6.1. While we strive to ensure timely deliveries, unforeseen circumstances such as customs delays, weather conditions, or logistical issues may occasionally cause delays.
6.2. If your shipment is significantly delayed or goes missing, please contact our customer support team, and we will assist you in resolving the issue.
7.1. It is essential to provide accurate shipping information during checkout. We are not responsible for delivery failures due to incorrect or incomplete addresses provided by the customer.
8.1. Some products may be subject to shipping restrictions based on local regulations and policies.
8.2. We will notify you if any restrictions apply to your order and assist in finding alternative solutions if possible.
9.1. Depending on the products’ availability, your order may be shipped in multiple packages. You will be provided with separate tracking numbers for each shipment.
If you have any questions or concerns about our Shipping / Fulfillment Policy, please reach out to our customer support team at firstname.lastname@example.org.